Hi Tech Business Machines Photocopiers, fax machines




About Hi-Tech  

Service Guarantee

Our commitment to you

95% uptime - we will ensure that any new copier will be up and running on average at least 95% of the time. We will also ensure a 90% first time fix - our engineers will carry the right parts to enable them to fix your machine on their first visit 9 times out of 10 over your contract period.

Preventative maintenance

A minimum call procedure is carried out at every service visit. This ensures that not only is copy quality checked but the machine is cleaned and all high mortality parts are checked and replaced
as necessary, thus ensuring reliability and consistent high performance.

 

Nationwide service and technical support

PC and Macintosh network expertise
Commitment ! We value your business
Easy Change

Should your needs change, Hi-tech will recognise the need for flexibility by :

  • Adjusting volumes and renegotiating prices accordingly for the balance of the period to reflect more closely the customers requirements, or
  • Where relevant, provide the addition of further equipment by varying the price or term of the existing agreement or by making a co-terminus agreement

Comprehensive service

All consumables, labour and preventative maintenance to ensure the machines efficient running throughout its lifetime. Consumables are black toner (unless agreed to be charged extra) developer and drums. Parts supplied for photocopiers are covered by warranty. After the first year this warranty will be renewed annually in advance by invoice at our current rate. Parts supplied for machines not covered by warranty will be charged at the manufacturers recommended price.

Ricoh & Brother AUTHORISED DEALER

Hi-Tech Business Machines LTD
Pennine Business Park, 14 Longbow Close, Bradley Road, Huddersfield, HD2 1GN
Tel: 01484 559 838 - Fax 01484 559 745 info@hi-techbm.co.uk
info@hi-techbm.co.uk

Copyright © 2003 Hi-Tech Business Machines LTD
www.HiTechBusinessMachines.com